New York, NY – The Learning Guild, producers of DevLearn Conference & Expo, the largest learning technology event in North America, is thrilled to announce a new partnership with the Customer Education Management Association (CEdMA) to deliver a full-day Customer Education Summit designed to help learning professionals unlock the full potential of their education programs.
Taking place on November 11 at DevLearn 2025, held at the MGM Grand in Las Vegas, the Customer Education Summit is an exciting new part of a robust Pre-Conference Learning line up. The Summit will bring together leading voices in customer education, enablement, and customer experience (CX) for a day of actionable insights, strategies, and candid conversations. The Summit promises to arm attendees with practical tools and new perspectives. Participants will:
- Learn how to measure the business impact of their customer education programs
- Discover how to build customer education like a product
- Apply learning science to create more effective content
- Explore how AI is reshaping content creation and delivery
- Engage with customer education experts in an “Ask Me Anything” panel discussion
- Gain real-world frameworks for driving strategy, scale, and value
“We’re proud to collaborate with CEdMA to bring a dedicated customer education experience to DevLearn,” noted Lenore Higgins, Senior Event Director at The Learning Guild, producers of DevLearn. “This Summit is designed for anyone looking to elevate their customer education program—whether you’re just getting started or leading a mature team, you’ll walk away with fresh ideas, practical tools, and valuable connections.” Throughout the Customer Education Sumit, sessions will feature experts from organizations including Visier, Atlassian, GitLab, Docebo, and more.
Debbie Smith, President of CEdMA remarked “we are incredibly excited to team up with the Learning Guild to launch the first-ever, full-day Customer Education Summit powered by CEdMA at DevLearn! This event will bring leaders in customer education to share strategies that drive real business impact. We are at the tipping point where companies of all sizes are realizing the impact of customer education and how it fuels growth and long-term success.”
Summit attendees will benefit from joining the main DevLearn Conference & Expo which kicks off the next day, Wednesday, November 12 through Friday, November 14. All DevLearn attendees can benefit from 200+ sessions and activities covering instructional design, AI for learning and development, learning & performance strategy, data & measurement, immersive learning & gamification, micro & workflow learning – and much more. Also new this year, to compliment the already impactful networking opportunities at DevLearn, CEdMA members are invited to join the new: Largest Learning Tech Meetup in America. This unique meetup helps attendees to easily connect with learning professionals from the same industry, and with the same interests for meaningful discussion and benchmarking.
Learn more about the new Customer Education Summit, and savings for those that register for both the Summit and the Full DevLearn Conference & Expo at www.DevLearn.com.
For press inquiries, contact:
Lenore Higgins
Sr. Event Director
Learning Guild – CloserStill Media
[email protected]
About The Learning Guild
The Learning Guild is a community of practice for learning professionals. As the producers of DevLearn Conference & Expo, and the Learning Leadership Conference, as well as year-round online events and content, the Learning Guild supports the global learning and development community with events, research, and resources focused on innovation, technology, and real-world learning application.
About CEdMA
The Customer Education Management Association (CEdMA) is the premiere organization for education focused training at tech and software companies. CEdMA is the go-to organization for customer education professionals to network, learn, and grow. Membership is open to executives, managers, and practitioners responsible for modern technical learning programs. CEdMA members share a passion for impacting business metrics with high-quality education, training, and enablement on technology products.
